MyChart
MyChart Patient Portal
If you need help enrolling in MyChart or have questions, please contact us.
- Phone: 206.520.5151
- Hours: Monday - Friday, 7 a.m. - 7 p.m. and Saturday, 8 a.m.- 4:30 p.m.
- MyChart Quick Start Guide (PDF)
Patients can use MyChart to:
- Access medical records
- View test results
- Message your care team
- Request prescription refills
- Request an appointment
Coming Soon to Your MyChart Account: Paperless Statements
As of July 16, 2023, Fred Hutch and UW Medicine will enroll all MyChart users in paperless statements and will no longer mail paper statements.
You will receive notifications via your preferred communication methods when you have a new statement. You may continue to pay your bill securely through MyChart, by phone or by mailing a check.
Fred Hutch Paperless Billing Statements (PDF)
Don’t have a MyChart account?
You will continue to receive paper statements in the mail. To take advantage of paperless statements, sign up by visiting MyChart.
Get Test Results
Most test results are displayed in MyChart as soon as they are available. While our clinicians check results often, you are likely to see new results before your provider has seen them. Your providers office will contact you if the results require a change in your care. Unless you have urgent concerns, please wait a few days before contacting your provider's office about results. For more information, read Test Results, Open Notes and the Cures Act.
Fred Hutch at EvergreenHealth patients please note: results for labs drawn at EvergreenHealth will still be accessed through your My Navigator profile and will not be available on MyChart.
Communicate With Your Care Team
MyChart will provide you with a secure platform to communicate with your provider.
For non-urgent messages only. To report symptoms or if you have in-depth questions about your care, please call your care team.
Access Your Medical Records
MyChart will provide you with a secure platform to access your medical records. All of your personal health information is private. MyChart is free for all patients and can be accessed through the internet on desktop or a mobile app. You can also use MyChart to manage vital aspects of your care.
Frequently Asked Questions (FAQ)
All patients of Fred Hutch and UW Medicine clinics who are over the age of 18.
You may enroll in MyChart here.
Two-step verification is an extra layer of security used to verify the identity of the person accessing the account. Two-step verification for your MyChart account will require you to login with your username and password and then enter a single-use code that will be sent to you via email or text message.
If you receive treatment at both Fred Hutch and the UW Medicine, you may be familiar with UW Medicine's eCare. The eCare portal will be transitioning to MyChart as well.
You are able to link your existing MyChart account with your Fred Hutch MyChart account so that you are able to access each account with the same user ID and password.
There is a free MyChart mobile app available for both Apple and Android devices. With the mobile app, you are not required to be in front of a desktop or laptop computer to access the benefits of MyChart.
The MyChart mobile app allows patients to:
- Access medical records
- View test results
- View appointments
- Request prescription refills
- View past visit summaries
At this time, MyChart is only available in English.
If you need help enrolling in MyChart or have any questions, please call for support at 206.520.5151. If you have questions about the information in your medical record, please talk with your care team.
Most test results are displayed in MyChart as soon as they are available. While our clinicians check results often, you are likely to see new results before your provider has seen them. Your providers office will contact you if the results require a change in your care. Unless you have urgent concerns, please wait a few days before contacting your provider's office about results.
It is important to have your health care End-of-Life documents available to your healthcare team. These records include:
- POLST (Physician Orders for Life Sustaining Treatment)
- Power of Attorney for Health Care
- Living Will
- Advance Directives
As a new patient at Fred Hutch at UW Medical Center - Northwest, Issaquah or Peninsula, you will receive a Supportive Cancer Care questionnaire through MyChart. Follow the steps below to locate the SCCQ questionnaire in your MyChart account.
Finding the Supportive Cancer Care Questionnaire in MyChart (PDF)
Follow the steps in the PDF below to locate the Social Determinants of Health Screening Questionnaire in MyChart.
Finding the Social Determinants of Health Screening Questionnaire in MyChart (PDF)
MyChart Mobile App
Download the MyChart app for convenient access to your medical records or communicating with your care team.