Patient Care
Focusing on Patients and Family Members
At Fred Hutchinson Cancer Center, you and your family are our top priority. Not only is your care team here to support you, we have many other resources and services available to both patients and caregivers.
From the logistics of a telehealth appointment from your home to helping you with transportation or housing options, we are always here for you.
- New Patient
- Current Patient
- International Patient
- Caregiver
Request an Appointment
If you are seeking a second opinion or patient care at Fred Hutch, we are here to help. You can either call us or fill out our online appointment request form.
New Patient Overview
We know a cancer diagnosis can be overwhelming. We are here to guide and support you every step of the way. Learn more about how to prepare for your first visit at Fred Hutch.
Request an Appointment
You may request an appointment or second opinion at Fred Hutch for your family member or friend by either calling us or filling out our online appointment request form.
Resources for Caregivers
Just as every patient’s situation is different, every caregiver may be called upon to perform different tasks. We are here to provide support and resources specific to your needs.
General Patient Services
Insurance and Billing
Fred Hutch Patient Financial Services can help you manage the financial side of your cancer treatment. We have information on insurance, understanding your bills, and organizations that can help with the costs of cancer treatment.
Medical Records Request
To get a copy of your medical records for yourself or someone else, you will need to complete a Release of Information Authorization form.
MyChart
With Fred Hutch's patient portal, MyChart, you will be able to communicate with your care team, view your medical records and have access to other resources.
Telehealth
To help our patients and community stay home and stay safe, our telehealth program provides you with the same high-quality oncology care you receive in our clinics from the comfort of your home. Our nationally recognized cancer care is now available anywhere you are.
Interpreter Services
We know that you and your physician need to be able to communicate. That’s why we offer access to qualified medical interpreters in over 100 languages, by phone, video or in-person at all Fred Hutch locations.
Transportation
To help you get around, we have a free shuttle between our South Lake Union clinic and UW Medical Center - Montlake as well as shuttles to Pete Gross House and South Lake Union House (formerly SCCA House). Learn about other transportation options whether you need to get to and from the airport, or within Seattle.
Housing
If you are coming to Seattle from out of town to receive care at Fred Hutch, we recommend that you arrange temporary housing as soon as you know your arrival date. Learn more about housing options through Fred Hutch.
Pharmacy
The pharmacy is located on the fifth floor of our South Lake Union clinic. We are open 365 days a year, including holidays.
Amenities
We offer extensive resources to help patients, families, and caregivers, such as free Wi-Fi, a bistro, gift shop, playroom and a resource center are available and easily accessible at our South Lake Union location.
Supportive Care Services
At Fred Hutch we know that cancer treatment involves much more than treating your cancer. Our supportive care specialists work in tandem with your care team and can help you when you need it whether it’s relieving pain or getting the best nutrition, to improving your strength and balance or navigating emotional support.
Resources for Specific Groups
New Patients
We know a cancer diagnosis can be overwhelming. That's why we are here to guide and support you at every step of the way. Your team at Fred Hutch is built around you and your needs, devoted to giving you the best possible care and support, before, during and after your treatment.
Caregivers
Just as every patient’s situation is different, every caregiver may be called upon to perform different tasks in supporting their family member. One of the most important things you can do as a caregiver is take care of yourself. Find resources and support for caregivers in this section.
International Patients
People come to Fred Hutch from all over the world to have access to the most advanced cancer treatments. If you are an international patient, learn about arranging for an interpreter, visas and more.
Our Relationship with UW Medicine
Fred Hutch is an independent, nonprofit organization that also serves as the cancer program for UW Medicine. This relationship allows for enhanced care coordination with one of the world’s leading integrated health systems. Together, Fred Hutch and UW Medicine are a powerful team for adults facing cancer.