Telehealth video visits at Fred Hutchinson Cancer Center are easy to set up. Here are some resources and tips to help patients get ready for their video visit.
If technical problems occur before a visit, call the UW MyChart Help Desk for Telehealth Technical Support at 206.520.5151.
Tell your provider if you cannot see or hear them. If your video or audio does not work, the provider will call you to finish the visit on the phone. If you have technical problems before your visit, call UW MyChart Help Desk for Telehealth Technical Support at 206.520.5151.
You will talk with your provider using audio and/or video. Just like an in-person visit they will give you their recommendations and let you know what to do next.
Find telemedicine visit instructions in nine additional languages from our UW partners.
Telemedicine visit resources in Korean
Telemedicine visit resources in Simplified Chinese
Telemedicine visit resources in Vietnamese
Hướng dẫn kiểm tra từ xa cho người dùng máy tính (PDF)
Hướng Dẫn Thăm Khám Từ Xa Dành Cho Người Dùng Điện Thoại Thông Minh và Máy Tính Bảng (PDF)
Telemedicine visit resources in Spanish
Instrucciones de telesalud para usuarios de computadora (PDF)
Instrucciones de telesalud para usuarios de teléfono inteligente o tablet (PDF)
Telemedicine visit resources in Russian
Инструкции о том, как присоединиться к телемедицинской консультации с помощью компьютера (PDF)
Руководство участника телемедицинской консультации для пользователей смартфонов и планшетов (PDF)
What is a telemedicine visit?
How to use a mobile device for a telemedicine visit.
How to use a computer for a telemedicine visit.