Focusing on Patients and Family Members
Fred Hutch Cancer Center unites comprehensive care and advanced research to provide the latest cancer treatment options and accelerate discoveries that prevent, treat and defeat cancer and infectious diseases worldwide.
You and your family are our top priority. Not only is your Fred Hutch care team here to support you, we have many other resources and services available to both patients and caregivers.
Fred Hutch is an independent organization that also serves as UW Medicine’s cancer program.
- New Patient
- Current Patient
- Caregiver
- Physician
We know a cancer diagnosis can be overwhelming. That's why we are here to guide and support you at every step of the way.
New Patient Information
Everything you need to get started—appointment prep, care team info, and helpful services like lodging and transportation.
Insurance, Financial Assistance and Billing
We work with most major insurance plans, including Medicare and Medicaid, and offer financial counseling to anyone unsure about their coverage or without insurance.
Interpreter Services
We’re committed to equal access to care. We provide free, qualified medical interpreters in more than 100 languages—by phone, video, or in person—so every patient can communicate with their care team.
International Patients
Fred Hutch welcomes patients from around the world with access to advanced cancer treatments. Our team assists with appointments, interpreter services, and guidance for international travel and visas.
Preparing for Your First Appointment
Learn what to bring, how to organize your medical and insurance information, and what to plan before you arrive.
Contact Us
Call: 1.855.557.0555
Hours: Monday - Friday (except holidays), 7 a.m. - 5 p.m. Pacific Time
TTY Washington Relay Service: 1.800.833.6388
Fax: 206.606.1025
Our patient services teams support you with financial, insurance, medical records, and other needs from arrival throughout your treatment period.
Insurance, Financial Assistance and Billing
We accept many insurance plans and offer support for patients who are uninsured, underinsured, or unsure about coverage.
Medical Records Request
You can request your medical records by completing a Release of Information form, available online or at any clinic front desk. Records for you or your physician are free.
Pharmacy
Our onsite pharmacy offers convenient prescription services, including support for complex medications. We provide multiple refill options, insurance and financial assistance guidance, and home delivery for most specialty medications.
Interpreter Services
We provide free, qualified medical interpreters in more than 100 languages—by phone, video, or in person—so every patient can communicate with their care team.
Patient Relations and Safety
We are committed to delivering safe, high‑quality, patient‑centered care. If you have a concern, suggestion or compliment of Fred Hutch’s services, please contact us.
Every caregiving situation is different, and caring for yourself is just as important as caring for your loved one. This section offers resources and support for caregivers.
Resources for Caregivers
Caregivers—whether family, friends, or loved ones—take on many roles, from providing daily support to partnering in treatment. Our supportive services and online resources provide guidance, emotional support, and tools to help you navigate caregiving while maintaining your own well‑being.
Self-Care Quiz
Caregiving is demanding, and the stress can affect your emotional and physical well‑being. To support others, you must also care for yourself. This quick self‑care check can help you recognize when you’re stretched too thin and guide you toward steps that support your own health and balance.
Caregiving for Bone Marrow Transplant Patients
Blood and marrow transplant patients need a dedicated caregiver who can support them through the demands of treatment and recovery. Our team provides training, guidance, and resources to help caregivers understand their responsibilities and feel prepared and supported throughout the BMT process.
We provide streamlined referral options, access to innovative treatments and clinical trials, and resources designed to strengthen your ability to deliver leading‑edge cancer care.
Refer a Patient
You may contact our intake team by phone at 1.855.557.0555 Monday–Friday between 7 a.m. and 5 p.m. Pacific Time. Physicians can also submit an online referral form or reach us via fax at 206.606.1025.
Physician Resources
Fred Hutch is a nationally recognized cancer center offering resources that support community physicians. Through Oncology Insights and education events, we share expert guidance and partner with providers to deliver exceptional patient care.
Clinical Trials
Explore clinical trial opportunities at Fred Hutch to support your patients with new care options. Our resources help you review available studies, understand participation pathways, and stay connected to emerging advancements in cancer research.
Meet Our Providers
At Fred Hutch, you receive care from a team of providers with extensive experience in your disease.
The medical, radiation and surgical oncologists and care teams at Fred Hutch and UW Medicine have expertise in your exact type of cancer and its treatments, and they work with patients like you every day.
Find a Location
At Fred Hutch, putting our patients first has always been our guiding principle. This commitment has remained top of mind as we have expanded our footprint, adding clinical sites to bring our world-class care to more people throughout the region.
Explore Treatment Options
As the top cancer hospital in the Pacific Northwest, patients have access to leading-edge treatments, including some you may not be able to receive elsewhere — plus the opportunity to participate in clinical trials. Our experts will work with you to determine the best options for your specific situation.
Patient Services
Our patient services teams can help you manage the financial, insurance, medical records request and other needs from arrival and throughout your treatment period.
Supportive Care Services
Our supportive care specialists work together with your oncology care team, whether it's to manage pain, support nutrition, improve strength and balance, or provide help in other areas.
Prevention and Screening
Our prevention and early detection clinics offer screenings, lifestyle guidance, and genetic counseling to help lower cancer risk and catch disease early for those at higher risk.
Respiratory Virus Information for Patients
At Fred Hutch, your health and well-being are our top priorities. We have thorough safety measures in place to protect you, your caregivers and our staff. Learn more about our current rules and recommendations.
Multidisciplinary Care
At Fred Hutch, one of our greatest strengths is our multidisciplinary approach to cancer care. When our cancer care experts — physicians, surgeons, advanced practice providers, nurses, social workers, registered dietitians and others — work together and combine their shared expertise, it can have many benefits for patients like you, such as:
- Finding the best way to treat you
- Getting better access to a full range of treatment options
- Not having as many appointments
- Making the time from diagnosis to treatment shorter, if possible
- Helping referrals happen faster, if they are needed
Fred Hutch and UW Medicine
Cancer can impact your health in many ways. Fred Hutch and UW Medicine work together to provide double the expertise for patients. Care may be provided by either organization based on treatment standards developed and overseen by Fred Hutch.
Fred Hutch is an independent, nonprofit organization that also serves as the cancer program for UW Medicine. Together we provide you with the specialized focus of a top-ranked cancer center and the comprehensive services of a leading integrated health system.