Our expert staff are responsive to your needs and committed to collaboration in service of your science. Here’s how we do it.
Before a new project begins, our team works with you to devise an experimental strategy and project plan. Based on your scope of work, we draft a customized quote, detailing each service we would provide. Once we reach final agreement on scope of work, timeline and cost, both parties sign a service agreement detailing each party’s responsibilities during the lifetime of the project.
We ensure that all regulatory pathways and infrastructure are in place before accepting tissue samples. Throughout the life of the project, we provide regular progress updates and immediately communicate any emergent problems.
Interested in learning more? Contact us or fill out an intiation of services form on our rates and scheduling page. We’re here to answer your questions about our services and to learn about your research goals and possible scope of work.